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Appreciating Healthcare Champions During National Nurses Week
“As a nurse, we have the opportunity to heal the heart, mind, soul, and body of our patients, their families, and ourselves. They may forget your name, but they will never forget how you made them feel.” — Maya Angelou
Every May we celebrate national nurses week beginning May 6th and ending May 12th on Florence Nightingale's birthday. This year COVID presented unbelievable challenges to our systems and perceptions, and makes this Nurses week an especially important one. Nurses have shown us all with unwavering commitment that COVID will not beat them. We have watched nurses around our country treat patients with dignity, respect, intelligence, and human compassion. Never in recent history has there been a time where nursing demonstrated their resilience, dedication, flexibility, and unwavering devotion to the care of others.
As a professional nurse and HIT expert for 35 years, my career has spanned multiple roles, settings, and has been fueled by a constant quench for knowledge. Nursing is a diverse occupation and prepares the nurse for a huge variety of work environments. We have moved from the paper world of documentation to being leaders of technology services that improve health outcomes. The future of our vocation is centered on technologies' ability to drive a consistent, evidence-based approach and putting quality patient care at our fingertips. Technology used with intelligence and human compassion is a winning combination.
CTG would like to thank nurses for being the true champions in this crisis.
AUTHOR
Jeanette Ball, BSN RN, PCMH CCE
Solution Architect, Health Solutions
Jeanette Ball, Client Solution Executive for Population Health and Value-Based Care at CTG, brings an extensive clinical, population health, and healthcare administrative background to CTG. As a senior consultant, and Registered Nurse, Ms. Ball has more than 30 years of experience in the healthcare industry, including a 10-year history of outpatient medical center executive administration, and more than 13 years as a senior consultant in clinical application design, population health strategies, and overall health system preparation for responding to health care reform and value based care. Ms. Ball demonstrates knowledge and experience supporting the integration of IT solutions with medical care delivery, specializing in Patient Centered Medical Home (PCMH) recognition, population health, workflow analysis, process redesign, FQHC and CAH specialty, provider clinician adoption, and quality redesign. During her tenure at CTG, Ms. Ball has worked on groundbreaking RHIO development, and has assisted dozens of ambulatory practices with PCMH recognition, and practice workflow efficiencies for improving health outcomes. She is a NCQA PCMH Certified Content Expert, receiving her recognition in May 2013, as one of the first 100 PCMH certified content experts in the nation.
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