During the COVID-19 pandemic, the benefits of robotic process automation (RPA) in healthcare became clear. "Due to its ability to drive cost reduction, improved efficiency, and increased revenue, automation will be a key component to the future of healthcare operations" says Brandon Franklin, Director of Health Solutions, North America. Gartner estimates that around 50% of healthcare providers plan to invest in RPA in the near future.
Learn key insights and find out Brandon's top 3 predictions for for the areas in which automation will have the greatest impact.
Brandon Franklin has more than 20 years’ experience in healthcare IT, and currently serves as the Director of Health Solutions, North America, for CTG. Prior to joining CTG, Brandon served in a multitude of leadership positions spanning multiple healthcare verticals including hospitals, ambulatory practices, FQHC’s, payers, ACOs, and other acute and post-acute healthcare organizations. Brandon is a frequent speaker and presenter, and has previously appeared before the Department of Defense/VA speaking on healthcare interoperability, as well as before the ACO World Congress, Payer National Conference, and other national events.