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CTG Senior Client Support Manager, Ann Crow, was published in Becker's Hospital Review. In this article, "A Helping Hand for Clinicians: How Clinical Help Desks Can Improve Care, Increase Adoption, and Contain Costs", Crow discusses an IT Help Desk (ITHD) as a critical component of any healthcare organization's IT operations' support of their electronic health record (EHR) investment.
Read the full article here.
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